Refund Policy

Thank you for choosing Metafosys for your training needs. We strive to provide high-quality trainings and ensure that our clients have a valuable learning experience. Please review our refund policy below:

1. Refund Eligibility
   1.1. Course Cancellations by Us: If we cancel a course before it begins, you will be eligible for a full refund.
   1.2. Change of Mind: If you change your mind about a course, you may request a refund within 14 days of purchase, provided you have not started the course.
   1.3. Technical Issues: If you experience significant technical issues preventing you from accessing the course material, please contact our support team. We will investigate and
   offer a solution or a refund if the issue cannot be resolved.
2. Refund Process
   2.1. Request: To request a refund, please contact our customer support team at info@metafosys.com with your order number and reason for the refund.
   2.2. Processing Time: Refund requests will be processed within 10 business days from the date of the request.
   2.3. Refund Method: Refunds will be issued to the original payment method. Depending on your payment provider, it may take additional time for the refund to appear in your account.
3. Non-Refundable Situations
   3.1. Course Completion: No refunds will be provided for courses that have been started or completed.
   3.2. Late Requests: Refund requests made after 14 days of purchase or after the course has started will not be eligible for a refund.
   3.3. Discounted or Promotional Courses: Refunds are not applicable for courses purchased using discounts or promotions, except as required by law.
4. Contact Us
   If you have any questions about our refund policy or need assistance with a refund request, please contact us at info@metafosys.com or +91 7207187900.
   We appreciate your understanding and are here to help ensure your satisfaction with our courses.